Candicab Casino maintains an unwavering commitment to responsible gambling practices. The platform provides tools and resources enabling players to maintain control over their gaming activities while enjoying entertainment in a safe environment.
Understanding Problem Gambling
Gambling should remain an enjoyable pastime rather than a source of stress or financial hardship. Problem gambling develops when gaming activities negatively impact personal relationships, employment, or financial stability. Recognising early warning signs allows for timely intervention.
Warning Signs to Monitor
Consider seeking assistance if experiencing any of the following:
- Spending more time or money gambling than intended
- Chasing losses by continuing to play after setbacks
- Borrowing money or selling possessions to fund gambling
- Neglecting responsibilities due to gambling activities
- Feeling irritable when attempting to reduce gambling
- Lying about gambling habits to friends or family
- Using gambling as escape from personal problems
Player Protection Tools
The platform integrates multiple responsible gaming features accessible through account settings. Players activate these tools independently without requiring support intervention.
Deposit Limits
Establish daily, weekly, or monthly deposit caps preventing expenditure beyond comfortable thresholds. Limit reductions apply immediately while increases require a cooling-off period before activation.
| Limit Type | Activation | Modification |
|---|---|---|
| Daily | Immediate | 24-hour delay for increases |
| Weekly | Immediate | 7-day delay for increases |
| Monthly | Immediate | 30-day delay for increases |
Loss Limits
Configure maximum loss thresholds across specified timeframes. Upon reaching limits, further wagering becomes restricted until the period resets. This mechanism prevents chasing losses during difficult sessions.
Session Time Reminders
Activate notifications alerting to elapsed playing time at chosen intervals. These reminders prompt reflection on session duration, encouraging breaks when appropriate.
Reality Checks
Pop-up messages display session statistics including time played and net position. Players acknowledge these notifications before continuing, creating natural pause points for reassessment.
Self-Exclusion Options
Players requiring extended breaks access self-exclusion through account settings or customer support.
Cooling-Off Periods
Short-term exclusions ranging from 24 hours to 30 days provide temporary separation from gaming activities. Account access restores automatically upon period completion unless extended.
Long-Term Self-Exclusion
Extended exclusion periods of 6 months to 5 years suit players requiring sustained separation. During exclusion, marketing communications cease and account access remains blocked. Reactivation requires formal request following the minimum exclusion duration.
Permanent Account Closure
Players may request permanent account closure with irreversible effect. This option suits individuals seeking complete disconnection from online gaming.
Support Resources
Professional organisations provide confidential assistance for gambling-related concerns. The following resources offer free support services:
Helpline Contacts
- Problem Gambling Helpline: +44 808 8020 133
- Email Support: support@candicab.org
Partner Organisations
- GamCare - Provides information, advice, and support for anyone affected by gambling
- Gamblers Anonymous - Fellowship offering shared experiences and recovery support
- BeGambleAware - National charity focused on treatment and prevention
Tips for Safer Gambling
Adopting sensible practices enhances gaming enjoyment while minimising risk:
- Set budgets before playing - Determine affordable amounts and stick to them
- Never chase losses - Accept losing sessions as part of gambling variance
- Take regular breaks - Step away from screens periodically during sessions
- Avoid gambling when emotional - Decisions made during stress often prove regrettable
- Treat gambling as entertainment - Consider losses as payment for entertainment value
- Keep gambling separate - Never use money allocated for essential expenses
- Balance with other activities - Maintain diverse leisure pursuits beyond gambling
Underage Gambling Prevention
Access to Candicab Casino requires players to be 18 years or older. Robust age verification procedures confirm eligibility before permitting real-money play. Parents and guardians should utilise parental control software to prevent underage access on shared devices.
Commitment Statement
Candicab Casino recognises the potential for gambling harm and accepts responsibility for providing safe gaming environments. The platform continuously evaluates and enhances player protection measures, staff training programmes, and support resources. Players experiencing difficulties receive compassionate assistance without judgment.