These Terms and Conditions constitute a binding agreement between the player and Candicab Casino governing all use of the platform and related services. By registering an account, players confirm acceptance of these terms in their entirety.
General Provisions
Eligibility Requirements
Players must satisfy the following criteria to maintain active accounts:
- Minimum age of 18 years or higher where local laws mandate
- Legal capacity to enter binding agreements
- Absence from any self-exclusion registers
- Residency in jurisdictions where online gambling is permitted
- Provision of accurate personal information during registration
Account Responsibilities
Each player may hold only one active account. Discovery of duplicate accounts results in closure and potential forfeiture of balances. Players bear responsibility for maintaining account security, including password confidentiality. Unauthorised access resulting from player negligence does not obligate the casino to provide compensation.
Bonus Terms
Welcome Bonus Conditions
The introductory bonus offer carries specific requirements governing eligibility and use:
| Term | Specification |
|---|---|
| Bonus Match | 100% of qualifying deposit |
| Maximum Bonus | €3,000 |
| Minimum Qualifying Deposit | €20 |
| Wagering Requirement | 35x bonus amount |
| Completion Timeframe | 30 days from activation |
| Maximum Stake During Wagering | €5 per round |
| Maximum Withdrawal from Bonus | €10,000 |
Game Contributions
Different game categories contribute varying percentages toward wagering requirements:
- Slots: 100% contribution
- Table Games: 10% contribution
- Live Casino: 10% contribution
- Excluded Games: 0% contribution
Bonus Abuse
The casino reserves rights to void bonuses and associated winnings upon detection of abuse patterns including:
- Opening multiple accounts to claim bonuses repeatedly
- Coordinated play with other players to guarantee profits
- Utilising irregular betting patterns designed to complete wagering with minimal risk
- Exploiting technical errors or glitches
Financial Terms
Deposits
Minimum and maximum deposit amounts vary by payment method. All deposits must originate from accounts or instruments registered to the player. Third-party deposits are prohibited and subject to reversal.
Withdrawals
Withdrawal requests undergo security review before processing. Standard processing timeframes:
- E-Wallets: Within 24 hours post-approval
- Cryptocurrency: Within 24 hours post-approval
- Credit/Debit Cards: 1-3 business days post-approval
- Bank Transfers: 2-5 business days post-approval
Verification Requirements
Withdrawals exceeding €2,000 or cumulative withdrawals reaching €2,000 require completed verification. Players must submit:
- Government-issued photo identification
- Proof of current address dated within 90 days
- Payment method verification as applicable
Privacy and Data Protection
Data Collection
The casino collects personal information necessary for account operation, legal compliance, and service improvement. Collected data includes registration details, transaction history, and gaming activity.
Data Usage
Personal information enables account management, transaction processing, regulatory compliance, and communication delivery. Data may be shared with regulatory authorities, payment processors, and fraud prevention services as legally required or operationally necessary.
Data Security
Industry-standard encryption and security protocols protect stored data. Regular audits assess and maintain security infrastructure. Despite these measures, no system guarantees absolute security, and players accept residual risks inherent to online transactions.
Intellectual Property
All platform content including logos, graphics, software, and text remains the exclusive property of Candicab Casino or its licensors. Players receive limited license for personal, non-commercial use only. Reproduction, distribution, or commercial exploitation of any content is strictly prohibited.
Limitation of Liability
The casino provides services on an as-available basis without guarantees of uninterrupted operation. Liability for technical failures, interrupted gameplay, or system errors is limited to restoring player account balances to positions prior to the incident. The casino is not liable for indirect, consequential, or punitive damages under any circumstances.
Dispute Resolution
Players must first attempt dispute resolution through customer support. Unresolved disputes may be escalated to the relevant regulatory authority. These terms are governed by the laws of the licensing jurisdiction, with disputes subject to exclusive jurisdiction of courts therein.
Amendments
The casino reserves rights to modify these terms with reasonable notice to registered players. Continued use following modification constitutes acceptance of revised terms. Material changes affecting active bonuses or account balances will not apply retroactively.
Contact Information
Questions regarding these terms may be directed to customer support via live chat or email at support@candicab.org.